FAQS
Everything you need to know about Maine Mercantile
Quick answers to the questions we hear most. Can't find what you need? Reach out anytime.
returns
What is your returns policy?
We accept returns within 30 days of delivery. Items must be unused and in their original packaging. Once we receive your return, we'll process your refund within 5-7 business days.
What is your exchange policy?
We're happy to exchange items for a different size or color within 30 days. Simply contact us with your order number and we'll arrange the swap. Exchanges are subject to availability.
Do you offer free returns shipping?
Yes! Returns shipping is free on all orders within the continental United States. We'll email you a prepaid return label once your return is approved.
SHIPPING
What are your shipping fees?
We offer free standard shipping on orders over $50. For orders under $50, a flat rate of $5.95 applies. Expedited shipping options are available at checkout.
Do you ship internationally?
At this time, we only ship within the United States. We're exploring international options and hope to expand soon. Sign up for our newsletter to be the first to know.
PROVENANCE
Who are Maine Mercantile?
Maine Mercantile is a curated collection of goods made by Maine artisans and small businesses. Every product is sourced locally and reflects the craftsmanship and character of the state we love.
stockists
Where can I buy Maine Mercantile?
Right now, Maine Mercantile products are available exclusively through our online store. We're working on partnerships with select retailers across the state, so stay tuned.